Virtual Venue

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Virtual Conference Venue

The 2021 S&CC Meeting will be hosted on the Hopin.com and Gather.town virtual platforms. Please note: you must register for the meeting to gain access to both spaces: https://cps-vo.org/group/scc-pimtg21/registration

Hopin FAQ

Q: How do I access the online conference?
A: Prior to the conference, registrants will receive an email from no-reply[at]hopin.to with a link to access the virtual conference. Click the Accept Registration button to enter the conference. Attendees will be asked to complete a two-step authentication in order to access the event.

Q: Where do I go once in the Hopin event?
A: All programmed sessions (except the poster sessions and social events) will take place under the Plenary & Breakouts tab. Once in the tab, you can click into the session room that you'd like to attend. There are two plenary rooms: Poplar Plenary Room and Sycamore Plenary Room. The majority of the program will take place in Poplar, while concurrent lightning talk and panel sessions will happen in Sycamore. Additional breakout rooms will appear during designated times in the schedule. Active S&CC PIs can review their assigned breakout rooms here. For any questions, please visit the Help Desk.

Q: Will I be able to share my audio and video?
A: If you are not an invited speaker, you will not share your audio and video during the plenary sessions unless you are invited on-screen during the Q&A portion of a session. Please note: on-screen Q&A will not be available in every session. You will be able to share your audio and video during some of the breakout sessions.

Q: Where do I go within Hopin if I need assistance?
A: You can visit the Help Desk, which is accessible from the left navigation bar. The Help Desk will always be staffed by a member of the Organizing Committee. You can also send a direct message to Alexis Rodriguez.

Q: What technology do I need?
A: Use a modern browser for best experience. Hopin recommends Google Chrome or Mozilla Firefox. An internet connection that allows you to participate in a Google Meet or Zoom call should be sufficient for the Hopin platform.

Q: Do I have to download something to run Hopin?
A: No. Hopin runs in your browser.

Q: Can I listen to the conference via phone?
A: No. Audio can only be heard through Hopin directly.

Q: What’s the difference between the Event and Session chat?
A: The event chat is for conference-wide discussions. It’s accessible on every page of the platform. The session chat is for discussions during session presentations. Questions for speakers should added to the Q&A tab of the session chat.

Q: What happens when I @ mention someone in the public event chat channels?
A: Users can type the @ symbol and a few characters of an attendee’s first name to highlight that person’s name and profile within the chat stream. The mentioned attendee does not receive a notification.

Q: What happens when I send an attendee a direct message?
A: Attendees can message each other through direct messages. To send a DM, find the person you wish to chat with in the People tab, click their profile photo and send the message. A red dot in the recipient’s People tab and on the envelope icon (top right) will let them know they have a new message.

Q: What happens when I invite another attendee to a video call?
A: The attendee will receive a direct message letting them know that you’ve invited them to a video call. You will both receive a link to a private session room within Hopin. The room will allow up to five people to share their webcam, therefore you may share the link with up to three other people.

Gather FAQ

Q: How do I access the Gather.town space?
A: The Gather space will be accessible via Hopin. You must be registered for the meeting in order to access the space.

Q: What technology do I need?
A: Gather recommends using Chrome or Firefox to access the space. An internet connection that allows you to participate in a Google Meet or Zoom call should be sufficient for Gather. To chat with other attendees, you will need a desktop/laptop with a mic and camera.

Q: Do I have to download something to run Gather?
A: No. Gather runs in your browser.

Q: What is the difference between "Nearby" chat and "Everyone" chat?
A: Messages in "Nearby" go to the people you are currently video chatting with, whereas messages to "Everyone" go to all the people in your map.

Q: Can I private message someone?
A: Yes! You can find them in the participant list and click their name. This will bring up the option to locate (for video based communication) or chat with the person (for text based communication).

Q: I have someone specific I want to connect with, how can I find them?
A: Once you find their name in the participant list, you can click on them and select “locate." A line will appear from your location to theirs. Once you arrive, you can select “stop locating” on the left side of the screen.

Q: How many people can be in one conversation at once?
A: Gather supports unlimited audio streams, and 9 video streams at once (though you can scroll through them to see others around you).

Q: How will poster sessions happen?
A: Poster presenters will navigate their avatar to their virtual poster booth and stay there during their assigned poster session in order to answer questions to those who visit the booth. There will be signage to assist with navigating the space. Posters will be uploaded into Gather by the meeting organizers.