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Schroeder, Jill M., Manz, David O., Amaya, Jodi P., McMakin, Andrea H., Bays, Ryan M..  2018.  Understanding Past, Current and Future Communication and Situational Awareness Technologies for First Responders. Proceedings of the Fifth Cybersecurity Symposium. :2:1-2:14.
This study builds a foundation for improving research for first responder communication and situational awareness technology in the future. In an online survey, we elicited the opinions of 250 U.S. first responders about effectiveness, security, and reliability of past, current, and future Internet of Things technology. The most desired features respondents identified were connectivity, reliability, interoperability, and affordability. The top barriers to technology adoption and use included restricted budgets/costs, interoperability, insufficient training resources, and insufficient interagency collaboration and communication. First responders in all job types indicated that technology has made first responder equipment more useful, and technology that supports situational awareness is particularly valued. As such, future Internet of Things capabilities, such as tapping into smart device data in residences and piggybacking onto alternative communication channels, could be valuable for future first responders. Potential areas for future investigation are suggested for technology development and research.