Visible to the public Risk and Trust in artificial intelligence technologies: A case study of Autonomous Vehicles

TitleRisk and Trust in artificial intelligence technologies: A case study of Autonomous Vehicles
Publication TypeConference Paper
Year of Publication2020
AuthorsAjenaghughrure, I. B., Sousa, S. C. da Costa, Lamas, D.
Conference Name2020 13th International Conference on Human System Interaction (HSI)
Date Publishedjun
Keywordsartificial intelligence, artificial intelligence technologies, Atmospheric measurements, automotive safety, autonomous vehicle, autonomous vehicle driving game, Autonomous vehicles, AVs, drive experience, Electrodermal activity, eletrodermal activity responses, Games, high trust, higher trust levels, Human Behavior, human factors, human trust, integrity levels, low trust, lower trust levels, Particle measurements, psychology, pubcrawl, risk, risk conditions, risk management, road safety, Roads, Trust, Vehicle crash testing
AbstractThis study investigates how risk influences users' trust before and after interactions with technologies such as autonomous vehicles (AVs'). Also, the psychophysiological correlates of users' trust from users” eletrodermal activity responses. Eighteen (18) carefully selected participants embark on a hypothetical trip playing an autonomous vehicle driving game. In order to stay safe, throughout the drive experience under four risk conditions (very high risk, high risk, low risk and no risk) that are based on automotive safety and integrity levels (ASIL D, C, B, A), participants exhibit either high or low trust by evaluating the AVs' to be highly or less trustworthy and consequently relying on the Artificial intelligence or the joystick to control the vehicle. The result of the experiment shows that there is significant increase in users' trust and user's delegation of controls to AVs' as risk decreases and vice-versa. In addition, there was a significant difference between user's initial trust before and after interacting with AVs' under varying risk conditions. Finally, there was a significant correlation in users' psychophysiological responses (electrodermal activity) when exhibiting higher and lower trust levels towards AVs'. The implications of these results and future research opportunities are discussed.
Citation Keyajenaghughrure_risk_2020