Visible to the public The Role of Individual Differences as Predictors of Trust in Autonomous Security Robots

TitleThe Role of Individual Differences as Predictors of Trust in Autonomous Security Robots
Publication TypeConference Paper
Year of Publication2020
AuthorsLyons, J. B., Nam, C. S., Jessup, S. A., Vo, T. Q., Wynne, K. T.
Conference Name2020 IEEE International Conference on Human-Machine Systems (ICHMS)
Date PublishedSept. 2020
ISBN Number978-1-7281-5871-6
KeywordsASR, Atmospheric measurements, Automation, autonomous robots, autonomous security robots, Human Behavior, human factors, human-robot interaction, Individual Differences, individual differences factors, mobile robots, Particle measurements, PAS, perfect automation schema, Personnel, pubcrawl, public reactions, regression analysis, reliability, resilience, Resiliency, Robot Trust, robots, security, Trust

This research used an Autonomous Security Robot (ASR) scenario to examine public reactions to a robot that possesses the authority and capability to inflict harm on a human. Individual differences in terms of personality and Perfect Automation Schema (PAS) were examined as predictors of trust in the ASR. Participants (N=316) from Amazon Mechanical Turk (MTurk) rated their trust of the ASR and desire to use ASRs in public and military contexts following a 2-minute video depicting the robot interacting with three research confederates. The video showed the robot using force against one of the three confederates with a non-lethal device. Results demonstrated that individual differences factors were related to trust and desired use of the ASR. Agreeableness and both facets of the PAS (high expectations and all-or-none beliefs) demonstrated unique associations with trust using multiple regression techniques. Agreeableness, intellect, and high expectations were uniquely related to desired use for both public and military domains. This study showed that individual differences influence trust and one's desired use of ASRs, demonstrating that societal reactions to ASRs may be subject to variation among individuals.

Citation Keylyons_role_2020